Many of you have asked about how to deal with perceived setbacks, so I wanted to share some of the principles that have helped me in moments like this.
Pain + Reflection = Progress
Fail well.
Don’t feel bad about your mistakes or those of others. Love them!
Don’t lower the bar.
Escalate when you can’t adequately handle your responsibilities and make sure that the people who work for you are proactive about doing the same.
Own your outcomes
Realize that you have nothing to fear from knowing the truth.
